Job Description

Dear Applicants,

Answer incoming chats or calls from Lycamobile customers, responding to their queries in an efficient and timely manner to ensure customer satisfaction. Ensure adherence to product scripting in all customer communications. To attend and respond to customer chat or emails and written request when required. Fault resolution and raising tickets to the respective departments. Manage and maintain product related data bases in line with process KPIs. Ensure quality of data capture from customers. Support all other departments with any other specific business tasks. .

Qual: -B.Pharma/M.Pharma/Any Life science

Salary:-Not Disclosed by Recruiter

Good communication in English is a must.

    More Details
  • Salary: Not Disclosed by Recruiter
  • Industry: BPO, Call Centre, ITeS
  • Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
  • Role: Associate/Senior Associate -(NonTechnical)
  • Employment Type: Permanent Job, Full Time
Desired Candidate Profile
  • Please refer to the job description above
  • Education-
  • B.Pharma - Pharmacy, B.Sc - Any Specialization, Bio-Chemistry, Biology, Chemistry, Microbiology
  • MS/M.Sc(Science) - Any Specialization, Bio-Chemistry, Biology, Microbiology, M.Pharma - Pharmacy
Company Profile:

Intellica Logic Pvt. Ltd.

3G HR Services Ltd... Is the fastest growing HR recruitment agency in Hyderabad, with specialized industrial staffing services offerings best staffing to companies. And offshore recruiting services, Headquartered at Hyderabad.

Contact Details:
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